With a strong focus on customer satisfaction and support, ECS offers a “no quibble” warranty for all its products. This is clearly defined and superbly provisioned by an installation and support team structured to provide dedicated support within the factory and in the field. ECS is also able to offer a range of services to support significant events and carry out system design and installation on a turnkey basis.
Customer Support provides a very important function in the support of deployed equipment from a pre-sale survey to a full maintenance and training support package.
Qualified engineers with excellent field support knowledge, both ex-military and civil, can provide a range of tailored services to meet specific customer support requirements. ECS' Rigging Engineers from Customer Support hold the appropriate rigging accreditation and insurance for climbing masts.