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Enterprise Control System

Pre and Post Sales Support

The Customer Support Department at ECS have a team of highly skilled and dedicated, Pre and Post Sales Support Engineers focussed on delivering complete solutions from System Design to Installation, Commissioning and Training.  A large proportion of our team are ex-military and are all SC and Police cleared.  We have extensive experience in Communications, RF Inhibition and Data Link systems gained in a variety of operational environments, both home and abroad.  We are able to assist clients and partners in many areas such as:

  • Identifying, Scoping and Closing Opportunities
  • Solution Preparation
  • Designing and Preparing Solution Schematics
  • Trials and Demonstrations
  • Technical Proposals
  • Management Proposal Based on Customer's Requirements
  • Surveys
  • Proof of Concept Creation
  • CONOPs
  • Path Predictions for Airborne Platforms
  • Path Predictions for Fixed Point to Point COFDM Microwave Links
  • Product Demonstrations
  • Installation, Commissioning and Training
  • Overseas Work
  • Hostile Environment Installations
  • Extended Warranty and Maintenance Support
  • 365 days a year call-out